Patient Services Coordinator

Job Summary

Supporting the clinical authorization processes, the full-time Patient Services Coordinator will manage pre-authorization approvals, coordinate communication between members and providers, and perform general administrative tasks while working remotely in Virginia.

Key responsibilities

• Coordinate pre-authorization processes for medications and services as requested by providers
• Support referral processes and maintain communication between members, primary care providers, and specialty providers
• Perform administrative functions such as data entry, scheduling appointments, and organizing records

Required qualifications

• High School diploma or equivalent is required
• Experience working in healthcare is required
• Previous experience with pre-authorization and health plans is preferred
• Call center experience is preferred