Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative to provide services to patients, providers, and caregivers.

Key Responsibilities

• Handle inbound phone inquiries and determine eligibility for support programs
• Coordinate pharmacy triage and process orders while ensuring documentation compliance
• Provide exceptional customer service and report trends or delays to management

Required Qualifications

• High school diploma or GED required; bachelor's degree preferred
• Minimum of three years of experience in customer service or healthcare-related fields
• Equivalent combination of education and experience will be considered