Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative to provide services to patients, providers, and caregivers.

Key Responsibilities

• Handle inbound inquiries and coordinate access to therapies for patients
• Process orders, manage support program determinations, and follow up on missing information
• Report trends and ensure quality standards in all program communications

Required Qualifications

• High school diploma or GED required; bachelor's degree preferred
• Minimum of three years of experience in customer service or related fields
• Proficient in Microsoft Office applications
• General knowledge of the healthcare industry preferred
• Equivalent combination of education and experience will be considered