Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative (Call Center).

Key Responsibilities

• Answer phone calls from patients, guarantors, and insurance companies
• Research accounts to provide accurate balance, payment, and insurance information
• Resolve billing errors and bring patient accounts to resolution through various payment options

Required Qualifications

• Customer service experience
• Professional and clear communication skills
• Detail-oriented and thorough
• Positive and encouraging attitude
• Home internet connection that meets company criteria for remote positions