Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative II - Call Center (Remote).

Key Responsibilities

• Handle over 100 calls per day, assisting with scheduling appointments and taking detailed messages
• Understand insurance processes and referrals while multitasking between different providers' protocols
• Use independent judgment to determine the urgency of matters that need to be addressed

Required Qualifications

• High school diploma required
• Call Center or Front Desk experience preferred
• Prior experience and knowledge of insurance preferred
• Ability to balance multiple priorities effectively
• Experience using personal computers and software applications