Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative (Part-Time/Nutrition Team).

Key Responsibilities

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
• Optimize patient satisfaction and treatment room utilization by assessing needs and scheduling appointments
• Address customer/patient issues and provide feedback regarding service failures or patient concerns

Required Qualifications

• Minimum 2 years of applicable work experience
• High School diploma required
• Extensive knowledge of insurance/benefits, medical terminology, and medical billing
• Experience working in an OB/GYN office is a plus
• High level of customer service essential