Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative II - Call Center (Remote).

Key Responsibilities

• Handle 100+ calls per day and assist with scheduling appointments
• Take detailed messages based on provider protocols and multitask between different offices
• Utilize independent thinking to prioritize urgent versus routine matters

Required Qualifications

• High school diploma required
• Call Center or Front Desk experience preferred
• In-depth knowledge of insurance preferred
• Ability to balance multiple priorities effectively
• Experience using personal computers and relevant software applications