Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative.

Key Responsibilities

• Manage phone customer service, schedule and register patient appointments, and handle communications and patient information
• Assist new members with service explanations and update patients on referral or authorization statuses
• Resolve patient issues with a focus on first call resolution and maintain control of communication during interactions

Required Qualifications

• High School Graduate or GED required upon hire
• No prior experience required upon hire
• Preferred: 1 year of higher education/college