Patient Services Representative

Job Summary

Patient Services Representative coordinates patient scheduling and clerical tasks in a full-time remote call center role, ensuring smooth clinic operations and patient communication.

Key Responsibilities

• Schedules patient appointments and provides information about clinic operations
• Obtains and updates patient demographics and verifies insurance eligibility
• Greets patients, accepts payments, and manages patient charts and records

Required Qualifications

• High School Diploma or GED required
• 3 or more years of customer service experience, including 6 months in a clinical environment
• No specific license or certification required
• Knowledge of hospital policies and procedures
• Experience with Microsoft Office tools