Patient Services Representative

Job Summary

To support a dynamic team in a fully remote environment, the Patient Services Representative will manage the processing of accident claims, develop professional relationships with clients, and ensure effective communication with insurance payers.

Key responsibilities:

• Act as a liaison between the hospital and clients, ensuring open communication with physician offices and insurance payers
• Obtain and verify information regarding payment responsibilities for patient hospital bills or claims
• Escalate complex accounts to management to ensure effective progress on challenging cases

Required qualifications:

• High school diploma or GED
• 1+ years' experience with EMR/EHR systems; EPIC software preferred
• 1+ years' experience registering patients in a hospital/provider group setting
• Experience with MVA claims or health claims, including Medicare, preferred
• Proficiency in Microsoft Office products, including Word, Outlook, and Excel, preferred