Patient Services Representative

Job Summary

To support daily clinic operations, the part-time Patient Services Representative will manage patient check-in, appointment scheduling, charge posting, and cash management while ensuring a positive experience for patients in an onsite environment.

Key responsibilities

• Coordinate daily clinic preparation processes, including patient identification and registration
• Manage incoming patient care requests, referrals, and telephone communications
• Accurately report medical information and secure prior authorizations as needed

Required qualifications

• Associate's Degree in a related field or equivalent work experience
• Basic computer skills and familiarity with general office equipment
• Proficiency in insurance coverage rules and eligibility requirements
• Successful completion of mandatory insurance training and competency refreshers
• Experience in a healthcare setting is preferred