Patient Services Specialist

Job Summary

Providing essential administrative support in a hybrid environment, the full-time Patient Services Specialist will assist patients with check-in, scheduling, insurance verification, and communication, ensuring high-quality, patient-centered care.

Key responsibilities

• Assist with patient relations, check-in/check-out processes, and scheduling follow-up visits and referrals
• Verify patient demographics and insurance information, entering changes into the computer system
• Manage phone inquiries and direct patients and visitors while addressing complaints and providing information

Required qualifications

• High School Diploma or GED equivalent
• Less than 1 year of relevant experience
• Familiarity with medical records and payment processing
• Ability to work in a fast-paced and changing environment
• Proficient in data entry and computer navigation skills