Patient Services Strategy Director

Job Summary

Patient Services Strategy Director is a full-time position responsible for enhancing patient access and affordability programs, optimizing the patient and prescriber experience, and collaborating with cross-functional teams to drive program growth and operational excellence.

Key Responsibilities

• Define and lead the strategic vision for patient access programs and reimbursement hub services
• Oversee the governance and optimization of standard operating models, policies, and compliance frameworks
• Drive innovation and digital transformation within patient services to enhance scalability and patient engagement

Required Qualifications

• Bachelor's degree required; advanced degree preferred (e.g., MBA, PharmD, RN, PA)
• 9-12 years of experience in patient access, market access, or reimbursement strategy
• 5+ years of leadership experience influencing cross-functional teams
• Deep expertise in payer systems and understanding of healthcare provider workflows
• Advanced knowledge of healthcare regulatory, compliance, and privacy frameworks