Patient Solutions QA Director

Job Summary

A company is looking for an Associate Director, Patient Solutions Quality Assurance (Remote).

Key Responsibilities

• Develop and implement quality assurance program strategies across patient support programs
• Lead the creation and maintenance of Standard Operating Procedures and business rules
• Identify process improvements and oversee compliance and quality assurance for patient support programs

Required Qualifications

• BA/BS degree; advanced degree preferred
• Three to five (3-5) years of experience in patient services or a related field
• In-depth knowledge of pharmaceutical compliance requirements and HIPAA regulations
• Proficiency in data analysis and reporting in Excel
• Strong project management skills