Patient Solutions QA Manager

Job Summary

A company is looking for an Associate Director, Patient Solutions Quality Assurance (Remote).

Key Responsibilities

• Develops quality assurance program strategy and monitoring plans for patient support programs
• Leads the creation and maintenance of Standard Operating Procedures and business rules
• Conducts Patient Support Audit plans and identifies process improvements

Required Qualifications

• BA/BS degree; advanced degree preferred
• Three to five years of patient services or related experience
• Strong project management skills
• In-depth knowledge of pharmaceutical compliance requirements and HIPAA regulations
• Proficiency in data analysis and reporting in Excel