Patient Support Advocate

Job Summary

A company is looking for a Patient Support Advocate to assist patients with claims and benefits issues.

Key Responsibilities

• Act as a patient advocate to resolve issues related to claims, referrals, and access
• Manage high volumes of inbound calls and enter patient information into systems
• Serve as a liaison between patients and other departments to ensure effective communication and service delivery

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• 1+ years of experience in a customer service role
• Proficiency in Microsoft Office Suite and other relevant systems
• Ability to work full-time with flexibility for various shift schedules