Patient Support Coordinator

Job Summary

A company is looking for a Patient Support Coordinator.

Key Responsibilities:

• Manage general inquiries, track appointments, and follow processes while demonstrating sensitivity to issues
• Assist with referral coordination, prior authorizations, and insurance billing verification for various services
• Maintain relationships with service providers and ensure timely communication regarding scheduled appointments

Required Qualifications:

• High School Diploma or equivalent required; Medical Office Administration experience or Medical Assistant Certification preferred
• Two years of patient care coordination or scheduling experience; one year of customer service experience
• Previous experience in occupational health or workers' compensation preferred
• EMR experience is a plus
• Medical Assistant Certification preferred