Patient Support Coordinator

Job Summary

To support a growing healthcare team, the full-time Patient Support Coordinator will manage patient inquiries, schedule appointments, and assist with care coordination in a fully remote environment.

Key responsibilities:

• Efficiently handle patient inquiries through various communication channels, including calls, chat, and email
• Schedule, confirm, and reschedule appointments while maintaining accurate documentation of all interactions
• Assess patients' eligibility for care and follow up to ensure appointments are kept

Required qualifications:

• High School Diploma or equivalent required; medical office administration experience preferred
• Two years of experience in patient care coordination or scheduling preferred
• Medical Assistant Certification preferred
• Experience in a healthcare environment and familiarity with EMR systems is a plus
• Spanish bilingual skills preferred