Patient Support Lead

Job Summary

A company is looking for a Patient Support Center Representative Lead.

Key Responsibilities

• Coordinate daily management for work teams, including staffing and productivity stats
• Oversee and direct daily work for the team, providing training and audits
• Deliver exceptional customer service by scheduling appointments and maintaining patient records

Required Qualifications

• High School Diploma/GED or equivalent experience
• Minimum of 5 years of customer service experience in an office environment
• Proficiency in MS Office applications, including Word, Excel, and Teams
• Must be 18 years of age or older
• Ability to work full-time with flexible scheduling during business hours