Patient Support Representative

Job Summary

A company is looking for a Patient Support Representative (HYBRID).

Key Responsibilities

• Manage 40-50 inbound calls per day, providing information and support to patients
• Accurately complete data entry tasks in a timely manner
• Work towards daily and monthly metric and KPI goals

Required Qualifications, Training, and Education

• Minimum of 2 years' experience in a call center environment
• Minimum of 1 year of experience in the medical industry or familiarity with medical terminology
• High school diploma or GED
• Ability to maintain a quiet, dedicated workspace for remote work
• Proficiency in learning new computer programs and software