Patient Support Specialist

Job Summary

A company is looking for a Patient Support Specialist to support patients and providers in accessing mental health care.

Key Responsibilities

• Respond to patient inquiries and provide guidance on scheduling and care options
• Manage scheduling workflows and coordinate care-related tasks
• Assist with insurance verification and administrative support for patients

Required Qualifications

• Bilingual in Spanish
• 1+ years of experience in customer support or healthcare operations
• Understanding of HIPAA and patient privacy
• Ability to manage multiple priorities in a fast-paced environment
• Willingness to work weekends