Patient Support Specialist

Job Summary

To support a growing Patient Support team, the full-time Patient Support Specialist will manage the intake process for Program Enrollment Forms, assist with daily administrative tasks, and handle inbound phone calls, all while working remotely.

Key responsibilities:

• Complete intake and data entry for all documents received into the Patient Support Program
• Triage documentation to appropriate parties and ensure compliance with HIPAA and patient privacy regulations
• Document information thoroughly in the Patient Engagement Platform and report adverse events promptly

Required qualifications:

• Bachelor's degree or equivalent experience
• 2+ years of experience in patient data entry in the healthcare field or equivalent
• Proficiency in operating multiple technology applications simultaneously in a remote environment
• Demonstrated ability to manage high-volume data entry tasks
• Self-motivated with a strong patient-focused approach