Payment Collection Representative

Job Summary

A company is looking for a Customer Service - Payment Collection Representative.

Key Responsibilities

• Assist customers with their accounts through phone calls
• Communicate with managers for feedback and improvement tips
• Provide knowledgeable answers to customer inquiries using scripted responses

Required Qualifications

• Prior customer service experience is preferred
• Access to a quiet workspace and reliable internet connection
• GED or High School Diploma is required
• Able to type customer notes efficiently on a standard keyboard