Payment Onboarding Specialist

Job Summary

Coordinating the onboarding, underwriting, and merchant setup processes, the full-time remote Payment Onboarding Specialist will manage document collection, maintain reports, and monitor project progress to ensure client success.

Key responsibilities:

• Build and maintain strong relationships with customers and banking partners
• Develop and update reports related to payment operations and project statuses
• Coordinate with project managers to facilitate merchant onboarding and resolve issues

Required qualifications:

• Bachelor's Degree in Business, Project Management, or a related field, or equivalent experience
• Proficiency in Microsoft applications, with expert-level Excel skills preferred
• Experience with project management frameworks
• Proven work experience as an Onboarding Specialist or in a similar role, preferably in insurance or merchant services
• Familiarity with JIRA and Salesforce is desired