Payment Operations Lead

Job Summary

A company is looking for a Payment Operations Lead for their remote team in the US or Canada.

Key Responsibilities:

• Owning the completion of all things Operations and resolving any gaps in processes
• Ensuring smooth experiences for Banks and FinTechs from go-live to streamline internal and external processes
• Implementing operational efficiencies, defining SLAs, and managing team performance

Qualifications:

• 5+ years of financial services experience
• Deep understanding of payment flows and the card network
• Analytical mindset with a willingness to tackle complex problems
• Self-starter with a strong sense of urgency and customer-oriented approach
• Passionate about global and emerging payments technologies