Payment Operations Specialist

Job Summary

A company is looking for a Payment Operations Specialist to support and scale core operational workflows across payments, risk, and customer operations.

Key Responsibilities

• Support payment screening and conduct due diligence on high-risk transactions
• Monitor transaction activity to detect unusual patterns and analyze data for process improvements
• Investigate fraudulent activity and collaborate with internal teams to enhance operational workflows

Required Qualifications

• Bachelor's degree in Business, Technology, Operations, or a related field
• 2-4 years of experience in an analytical or operations role with customer-facing responsibilities
• Familiarity with payment operations, including card payments and disputes
• Strong analytical skills with the ability to assess risk and make judgments
• Comfortable operating in ambiguity and adapting to shifting priorities