Payment Operations Specialist

Job Summary

A company is looking for a Payment Operations Specialist.

Key Responsibilities

• Support payment screening and monitor transactions to prevent fraud and suspicious activities
• Investigate and document fraudulent activities, collaborating with risk and compliance teams
• Provide customer support to resolve payment and operational issues while managing risk effectively

Required Qualifications

• Bachelor's degree in Business, Technology, Operations, or a related field
• 2-4 years of experience in an analytical or operations role with customer-facing responsibilities
• Familiarity with payment operations, including card payments and disputes
• Ability to assess risk and make sound judgment calls
• Comfortable with ambiguity and adaptable to shifting priorities