Payment Operations Specialist
Job Summary
To support billing operations, the full-time Payment Operations Specialist will manage transaction processing, resolve payment disputes, and ensure revenue integrity while working remotely.
Key responsibilities
- Process and reconcile daily transactions across various payment gateways and manage recurring billing and refunds
- Monitor chargeback and dispute flows, ensuring compliance and timely processing of cases
- Prepare and present reporting on payment activities, collaborating with cross-functional teams to support operational needs
Required qualifications
- Minimum of 3 years of experience in payment operations, billing, or related financial support
- Working knowledge of payment gateways, credit card and ACH processing, and chargeback management
- Strong analytical skills with proficiency in Microsoft Office 365 applications, especially Excel
- Experience in meeting financial objectives on a monthly, quarterly, and annual basis
- Exceptional organizational skills and the ability to adapt to changing processes and priorities
Complete Job Description
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