Payment Processing Specialist

Job Summary

A company is looking for a Payment Processing Specialist to support high-value merchant clients in a fast-paced environment.

Key Responsibilities

• Act as the primary contact for complex merchants, overseeing payment onboarding and providing escalated support
• Analyze transaction behavior and merchant reports to identify trends and potential risks
• Collaborate with cross-functional teams to document and resolve complex processing issues

Required Qualifications

• College or university degree preferred
• 2-4+ years of experience in merchant processing or financial services support
• Hands-on experience with complex merchants or multi-entity account structures
• Strong understanding of card processing fundamentals
• Experience with escalations and client-facing issue resolution