Payment Reminder Specialist

Job Summary

A company is looking for a Payment Reminder Representative to communicate with borrowers and negotiate past due payments.

Key Responsibilities

• Collect past due payments and negotiate payment arrangements through inbound and outbound calls
• Document conversations and update borrower information in required collection systems
• Process electronic payments and investigate customer inquiries or complaints

Required Qualifications

• High School Diploma or equivalency
• Call Center experience preferred
• Bilingual preferred
• Able to prioritize multiple tasks effectively
• Able to sit for long periods and lift 10-20 lbs. of files or documents