Payment Solutions Specialist

Job Summary

A company is looking for a Payment Solutions Specialist.

Key Responsibilities:

• Communicate with students regarding tuition balances and payment plans
• Troubleshoot payment and account issues
• Stay up to date on state and federal regulations related to tuition payments and account balances

Required Qualifications:

• Associate Degree
• 1-2 years of accounting, customer service, collections, or general office experience
• Prior billing or accounts receivable experience preferred
• Experience with Banner system and federal financial aid regulations is a plus
• Ability to handle large call volumes and work independently with minimal direction