Payment Specialist
Job Summary
To support a growing team, the full-time remote Payment Specialist will manage chargeback cases, handle customer payment-related issues, and analyze data to identify trends and process improvements.
Key responsibilities:
- Communicate effectively with customers and internal teams regarding payment-related inquiries
- Handle chargeback cases and support payment investigations while producing operational reports
- Analyze data for KPI insights and stay updated on industry regulations and compliance requirements
Required qualifications:
- Previous experience in Chargebacks, Payments, Refunds, Accounts Receivable (AR), or similar operational fields
- Proficiency in relevant computer applications
- Excellent written and verbal English communication skills
- Strong attention to detail and ability to adapt to changing priorities
- Customer-focused mindset with the ability to work independently and collaboratively
Complete Job Description
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