Payment Specialist
Job Summary
Working remotely, the full-time Payment Specialist will manage customer communications, analyze data for trends, and prepare reports while ensuring compliance with industry regulations.
Key responsibilities:
- Communicate with customers and internal teams as needed
- Analyze data to identify trends and root causes related to chargebacks
- Produce daily, weekly, and monthly statistical reports, including KPI reports for chargebacks
Required qualifications:
- Previous experience in Chargeback, Refund, Accounts Receivable, or similar fields is an advantage
- Proficient in relevant computer applications
- Excellent written and verbal English language skills
- Ability to multitask, set priorities, and manage time effectively
- Customer-focused with adaptability to different personality types
Complete Job Description
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