Payment Support Specialist

Job Summary

To support the efficient operations of surgery centers, the full-time remote Payment Support Specialist will manage payment reconciliations, ensure accurate posting of payments and adjustments, and serve as a liaison between clients and internal teams.

Key responsibilities

• Maintain site-specific details for assigned clients and monitor payment posting activities for accuracy
• Provide guidance and training support to payment posters to correct posting errors and ensure timely posting of payments
• Communicate with clients and internal departments to facilitate effective payment posting and resolution of inquiries

Required qualifications

• High school diploma or GED equivalent
• Healthcare payment posting experience is required
• Proven experience in monitoring payment posting activities for accuracy and consistency
• Working knowledge of IPAs and health plans
• Ability to read, analyze, and interpret insurance plans and financial reports