Payment Support Specialist

Job Summary

Working remotely in a full-time capacity, the Payment Support Specialist will manage client payment reconciliations, ensure accurate posting of payments and adjustments, and support patient account transactions within a fast-paced healthcare revenue cycle environment.

Key responsibilities

• Monitor and audit payment posting activities for accuracy and adherence to guidelines
• Provide training support to payment posters to correct and prevent posting errors
• Ensure timely posting of patient and insurance payments while maintaining site-specific details for assigned clients

Required qualifications

• High school diploma or GED equivalent
• Healthcare payment posting experience required
• Proven experience monitoring payment posting activities for accuracy and consistency
• Working knowledge of IPAs and health plans
• Ability to read and interpret insurance plans and financial reports