Payments Activation Specialist
Job Summary
Guiding clients through the activation process of a Payment Processing Solution, the full-time Payments Activation Specialist will assist with onboarding, account setup, and technical support while working remotely.
Key responsibilities
- Serve as the primary contact for clients during the activation and onboarding of the Payment Processing Solution, providing timely technical support
- Guide clients through the setup process, including configuration and integration of the payment processing system
- Address client inquiries and troubleshoot technical issues to ensure successful usage of payment processing features
Required qualifications
- High school diploma or equivalent; associate or bachelor's degree is a plus
- Minimum of 2-3 years of experience in customer support, technical support, or onboarding roles
- Familiarity with payment processing concepts and procedures is advantageous
- Proficiency in using customer support tools and CRM systems
- Technical aptitude with the ability to explain complex concepts clearly and simply
Complete Job Description
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