Payments Associate

Job Summary

A company is looking for a Payments Associate in Bank Operations.

Key Responsibilities

• Process payment transactions and handle customer service inquiries related to payment processing
• Review and analyze payment requests, ensuring compliance with bank guidelines
• Collaborate with various departments to provide internal customer support and resolve payment-related issues

Required Qualifications, Training, and Education

• High school diploma or GED required; Associate's Degree in Business, Finance, or Accounting preferred
• Experience in customer service and administrative roles, with a preference for payment or bank operations experience
• Proficiency in basic computer applications, such as Microsoft Office
• Ability to learn payment processing systems and adhere to compliance requirements
• Detail-oriented with strong organizational skills