Payments Coach

Job Summary

A company is looking for a Payments Coach to train and mentor team members in a remote setting.

Key Responsibilities

• Encourage and motivate team members to meet production and quality goals
• Handle escalated issues and review team work for compliance with guidelines
• Identify training opportunities and assist in the development of training programs

Required Qualifications

• Debt settlement experience is required
• Must be a current employee of the company
• Detailed knowledge of creditor guidelines and payment processes
• Intermediate knowledge of MS Office programs and computer literacy
• High School Diploma or equivalent is required