Payments Specialist

Job Summary

A company is looking for a Payments Specialist to provide seamless payment solutions and support to customers.

Key Responsibilities

• Ensure timely onboarding and activation of payment products for customers
• Coordinate communication and follow-up with customers regarding deployment and training
• Engage proactively with escalated customers to find resolutions and support internal teams

Required Qualifications, Training, and Education

• 3-5 years of experience with relevant products
• 2-3 years of customer-facing experience
• 2-3 years of experience in payments or risk in a similar environment
• Bachelor's degree or equivalent experience
• Service-oriented and proactive mindset