Payments Support Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, May 24, 2024

Job Summary

A company is looking for a Payments Support Specialist.

Key Responsibilities:
  • Act as first point of contact and provide assistance to end-users for the payments product
  • Manage support ticket queue and documentation
  • Respond to client questions via phone and email in a professional, courteous, and timely manner

Required Qualifications:
  • At least 1 year of technical troubleshooting experience in a software environment via phone and email
  • Experience in a SaaS organization
  • Experience in the payments field is a plus

COMPLETE JOB DESCRIPTION

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