Payments Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jan 16, 2026

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Payments Support Specialist to manage complex payment-related issues and provide customer support.

Key Responsibilities

Respond to escalations from Tier 1 and Tier 2 Customer Support, troubleshooting and resolving complex Integrated Payments issues
Document interactions and manage merchant issues, ensuring effective communication and resolution
Assist in developing standard practices and procedures while participating in cross-functional team projects

Required Qualifications

Minimum of 2 years experience in a Support role
Experience with Stripe or other payment gateways is a plus
Skilled in using CRM systems such as Zendesk and Hubspot
Detail-oriented and organized with the ability to work independently
Ability to use multiple systems while troubleshooting and researching issues

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...