Payments Support Specialist

Job Summary

Processing client requests related to payments, the full-time Payments Support Specialist will manage transaction statuses, interact with payment providers, and ensure accurate record-keeping while working remotely with a flexible schedule.

Key responsibilities

• Process client requests related to payments, including deposits and withdrawals
• Check transaction statuses and interact with payment providers using templates
• Record actions in internal systems and prepare shift reports on processed requests

Required qualifications

• Basic understanding of payment systems, including deposits and bank transfers
• Confident PC user with experience in CRM and administrative panels
• Intermediate English proficiency for reading system messages and correspondence
• Ability to work night shifts or on a shift schedule
• Attention to detail and a sense of responsibility