Payroll Corrections Specialist

Job Summary

Owning the resolution of payroll discrepancies, the full-time Payroll Corrections Specialist will investigate issues, correct historical payroll records, and communicate outcomes to partners while working remotely.

Key responsibilities

• Investigate payroll and payroll tax discrepancies to identify root causes and assess impacts across multiple pay periods and jurisdictions
• Correct historical payroll records and ensure the accuracy of results, including determining necessary amendments for previously submitted filings
• Communicate correction outcomes and filing changes to partners through clear and timely written updates

Required qualifications

• 3-4 years of experience in payroll operations, payroll tax, or a client-facing role in payroll or HR technology
• Hands-on experience with payroll corrections, account reconciliation, and the amendment process
• Working knowledge of multi-jurisdiction payroll tax regulations and compliance
• Demonstrated success in data analysis to investigate issues and identify resolutions, with advanced spreadsheet proficiency
• Experience with ticketing or case management systems, particularly Zendesk