Payroll Solutions Specialist

Job Summary

Providing customer service support for timesheet and payroll inquiries, the full-time Time & Pay Solutions Specialist will assist employees with timesheet questions, perform timecard corrections, and escalate unresolved issues while working onsite.

Key responsibilities

• Assist employees with timesheet inquiries and perform necessary corrections in the payroll system
• Provide first-level support and escalate complex issues to the appropriate resources
• Ensure proper documentation and resolution of customer issues while maintaining compliance with payroll policies

Required qualifications

• High School diploma / GED with 2+ years of timesheet administration or time charging experience in a defense contracting industry
• Strong working knowledge of time charging and payroll policies and procedures
• Proficient in Microsoft Office applications
• Ability to work US East Coast hours and overtime as needed for special projects
• US citizenship with the ability to obtain security clearance