Payroll Specialist

Job Summary

Supporting the payroll processing of new clients, the full-time Payroll Specialist will ensure accurate and timely payroll submissions using the iSolved platform while providing excellent customer service and training to clients in a remote work environment.

Key responsibilities

• Assist clients in processing payrolls and onboarding while maintaining an assigned base of approximately 175-200 clients
• Provide exceptional customer service by resolving client issues and ensuring compliance with payroll regulations
• Conduct ongoing training for clients on payroll products and maintain accurate payroll data entry and reporting

Required qualifications

• High School diploma or equivalent with at least 1 year of full-cycle payroll processing experience; Bachelor's degree in accounting or related field preferred
• Prior experience as a Payroll Client Services Specialist and familiarity with payroll tax laws at federal and state levels
• Experience with at least two payroll/HCM systems, with iSolved experience being a plus
• Strong client relationship skills and ability to manage multiple high-priority tasks effectively
• Proficiency in Microsoft Office Suite, particularly advanced Excel, and familiarity with payroll processing software