Payroll Support Specialist

Job Summary

A company is looking for a Payroll Support Specialist to provide exceptional service and support in payroll and tax-related inquiries.

Key Responsibilities

• Tackle a high volume of support requests efficiently while meeting SLAs
• Resolve complex payroll and tax issues with accuracy and compliance
• Collaborate with various teams to ensure effective communication and service delivery

Required Qualifications

• 4+ years in a client or partner-facing role
• 2+ years of experience in payroll
• Ability to thrive in high-volume, fast-paced environments
• Familiarity with ticketing systems (e.g., Salesforce, ZenDesk)
• Willingness to attend annual company offsite events