Payroll Tax Case Administrator

Job Summary

A company is looking for a Payroll Tax Case Administrator.

Key Responsibilities:

• Setup and index tax ticket and notices accurately and timely
• Perform daily audits of ticket and notice data with 98% accuracy
• Manage unassigned aged tickets under a 24-hour timeframe

Required Qualifications:

• High School graduate, GED or equivalent; higher education preferred
• 1-2 years of customer service or call center experience
• Strong analytical and research skills
• Experience in Microsoft Word and Proficiency in Excel
• Willingness to work split shifts, evenings, weekends and holidays