Payroll Tax Case Administrator

Job Summary

Payroll Tax Case Administrator is a full-time temporary position responsible for supporting domestic North American tax functions through data entry and administrative tasks, requiring a high level of attention to detail and the ability to manage multiple tasks independently.

Key Responsibilities

• Setup and index tax tickets and notices accurately in OSV Support and Salesforce
• Perform daily audits of ticket and notice data to maintain a 98% accuracy rate
• Manage unassigned aged tickets and process Critical and Blocker tickets within designated timeframes

Required Qualifications

• High School graduate, GED, or equivalent; higher education preferred
• 1-2 years of customer service or call center experience
• Strong analytical and research skills
• Experience in Microsoft Word and proficiency in Excel
• Willingness to work split shifts, evenings, weekends, and holidays