Payroll Tax Supervisor

Job Summary

Leading a team of jurisdiction-assigned specialists, the full-time Payroll Tax Supervisor will ensure compliance and timely processing of amended tax returns while driving performance and service excellence in a remote work environment.

Key responsibilities

• Lead daily operations of the Tax Amendment team, ensuring timely resolution of tax cases and adherence to service level agreements
• Monitor team performance through metrics analysis and quality audits, reallocating tasks as necessary to meet department goals
• Conduct one-on-one meetings to provide feedback and support professional development for team members

Required qualifications

• Associate's degree required; Bachelor's preferred
• 3+ years of experience in payroll tax or tax data management
• Leadership or team lead experience required
• Proficient in Microsoft Office Suite, with advanced Excel skills
• Working knowledge of payroll tax rules and regulatory requirements