P&C Content Writer

Job Summary

To enhance digital claims experiences, the remote contract P&C Content Writer will develop and refine user-centered content for claims processes, ensuring clarity and compliance while collaborating with cross-functional teams.

Key Responsibilities

• Develop, write, and edit content for digital claims experiences, including intake and status tracking
• Create member-facing communications such as notifications, articles, and promotional content
• Translate complex P&C insurance and claims processes into clear, user-friendly messaging

Required Qualifications

• 5+ years of professional writing/content experience
• Direct experience in Property & Casualty (P&C) insurance
• Claims experience, including familiarity with claims processes and workflows
• Ability to simplify complex insurance concepts into clear content
• Experience writing for customer/member-facing digital experiences